LINX Culture - Team LINX

Gold Star Service

At LINX, delivering an exceptional customer experience isn’t a goal. It’s the starting point. Gold Star Service is our company-wide standard, built on eight core principles that define how we show up for our clients and for each other. This is more than a program. It’s a mindset embedded in our culture that guides daily decisions, reinforces accountability, and recognizes employees who consistently exceed expectations. Gold Star Service reflects who we are, what we value, and how we earn trust through every interaction.

Gold Star Attributes

Our Brand Promise

“Our goal when creating LINX was to create the kind of company we wanted to work for. That means being the best in our field, providing world-class service to clients and offering a challenging and rewarding career for employees.”
Erik Isernhagen, LINX President & Co-owner

LINX Core Values

Our core values define who we are, how we work, and what matters most. At LINX, these aren’t just words on a wall. They shape every decision we make and every relationship we build. We intentionally seek out team members who share these values and actively invest in developing them across our workforce. Because when our people lead with integrity, accountability, and respect, exceptional outcomes follow.

Deal Direct and Say it Straight
We Figure it Out
Integrity – Do the Right Thing
Pride in Our Work

Memorable Experiences Matter
Whatever it Takes – Every Time
Play to Win
Team LINX

What our current employees have to say

One of the biggest reasons I have enjoyed working at LINX for the last 7 years is the way everyone I work with in the company honors the core values every day! One of those core values being “We Figure it Out”. No matter what the situation every co-worker rallies and has the “We Figure it Out” attitude in order to come up with a solution to whatever obstacle is thrown our way. The culture at LINX promotes collaboration while maintaining corporate integrity.

Mary Willis

In over 5 years at LINX I’ve never once heard, ‘that’s not how we do things here’. Instead, it’s an ‘up till’ now’ mentality. LINX is a place where everyone is encouraged to challenge how best we serve our teammates and customers, and to be a leader in how they can change it. A Team LINX mentality means that we are all working together to improve the time we spend at work and the solutions we deliver.

Chris Rynders

LINX Cares

LINX Cares is the corporate social responsibility (CSR) initiative of LINX, created to make a meaningful and measurable impact on the communities where the company operates. It’s not just a program; it reflects LINX’s belief that businesses have a responsibility to contribute to the greater good.

Purpose

LINX Cares exists to support nonprofits, causes, and community needs that align with the values of LINX. Whether it’s through donations, volunteering, fundraising, or gifting, the goal is to strengthen communities and build lasting relationships with mission-driven organizations.

Mission

To make a $1 million impact on our community through purposeful partnerships and active involvement. This includes providing resources, time, and talent to causes that matter to employees, clients, and the neighborhoods we work in.

How It Works

LINX Cares partners with vetted nonprofits that focus on areas such as:

Youth and education
Health and wellness initiatives
Food distribution
Veteran support
Crisis response and disaster relief

Explore Careers

Let’s Get Started