Job Summary:
The Service Project Manager is responsible for managing the appropriate tasks, workstreams and resources required to meet client expectations to deliver a full scope of work on budget and on time. You will manage customer service requests from start to finish for day-to-day MAC requests (Moves, Adds, Changes), as well as small project business opportunities as assigned.
About LINX:
Join a team that connects people through technology. We specialize in the design, installation and support of commercial network cabling, multimedia, security, and wireless systems – connecting people to information, support and their communities in the digital age. LINX was founded in 2003 by a group of industry professionals committed to building the type of company they wanted to work for.
At LINX, we build careers, invest in the continued education of our employees, and strive to create a team environment despite company growth. We are headquartered in Denver, CO with regional offices in Washington, Utah, and Texas with offices coming in Atlanta, Cheyenne and Des Moines. With the growth in AI, remote work and technology, these industries are booming, and we anticipate an estimated 20% annual growth with at least that amount of growth in job opportunities in the next fiscal year. Invest in your future with LINX.
Essential Duties and Responsibilities
- Receive new work requests, verify details, set-up job numbers and create work orders
- Procure labor, material, property COI and tools as needed for request
- Coordinate with customer requestor, local subcontractor and any other personnel necessary to complete the request.
- Attend relevant meetings as assigned by customer or within LINX
- Coordination of internal and external kickoff meetings as necessary
- Ensure that work request is complete; validate with customer that their needs were met and ensure that all requested deliverables were received and saved for future reference and customer record keeping.
- Collect and validate vendor invoices and any other costs. Work with accounting for a clean hand-off to process invoices.
- Submit invoice information to accounting and ensure that invoices make it to customer in a timely manner
- Complete monthly financial shifter reports and ensure that costs toward each job are accurate.
- Take care of customer’s needs, earn their trust and gain repeat business.
- Help maintain and update subcontractor database on an on-going basis as we enroll and vet our subcontractors to assist us with our customers at regional locations across the country.
- Take on small projects as they arise and learn the LINX process that Project Managers follow to deliver quality work for our customers. These opportunities can assist you in moving toward a Project Manager role if desired.
- Back-up LINX Project Managers as needed
- Perform other duties and special projects as assigned by the Operations Manager
- Seek out and participate in continuing education courses to enhance your technical skills in the construction/low voltage industry.
Minimum Requirements
- One year of project management experience in a fast-paced construction environment
- Two years experience in the commercial construction or low voltage industry
- Minimum 2-years’ experience managing a commercial construction team
- Ability to solve problems and manage a schedule in order to effectively manage multiple work requests daily.
- Excellent organization skills
- Excellent written and verbal communication skills
- Technical writing skills
- Ability to analyze data, identify trends and make sound recommendations
- Proficient with Microsoft Office Suite applications, including Word, Excel, PowerPoint, Outlook and others.
- Basic working knowledge of project management related to construction projects
Preferred Experience
- Two-year college degree preferred.
- PMP Certification preferred
- Prior experience with low voltage installations in commercial buildings; base knowledge of general construction; experience reading and understanding blueprints; prior experience with networking protocols, LAN/WAN concepts, and TCP/IP networking
- BICSI, Technician, or Installation Certification
- OSHA 10
- Powder Actuated Tools Certification
- Confined Space Certification
- CPR and First aid certified
- Manufacturers certifications for Installation and Maintenance
- Lift Certified
Pay Rate:
$75,000 – $100,000/year
TEAMLINX offers great benefits including:
- 401K with 50% employer match up to first 4%
- Insurance options including Medical plans with Flexible Spending and/or Health Savings Accounts, Disability, Dental and Vision
- 8 Paid Holidays
- 3 weeks Paid Time Off (PTO) combining sick pay and vacation days
- Career growth opportunities
Posting Deadline:
March 31, 2025
We are an equal opportunity/affirmative action employer. We consider candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, and encourage minorities, females, veterans, and individuals with disabilities to apply.