Job Summary:
The Low Voltage MAC Tech is the eyes, ears and hands for all low voltage projects at one customer site. The Moves, Adds & Changes (MAC) Tech must be self-sufficient and self-motivated to identify problems, communicate with the customer and participate in low voltage installation and troubleshooting. Your expertise & communication skills are essential in providing excellent customer service and help LINX grow as a company.
About LINX:
Join a team that connects people through technology. We specialize in the design, installation and support of commercial network cabling, multimedia, security, and wireless systems – connecting people to information, support and their communities in the digital age. LINX was founded in 2003 by a group of industry professionals committed to building the type of company they wanted to work for.
At LINX, we build careers, invest in the continued education of our employees, and strive to create a team environment despite company growth. We are headquartered in Denver, CO with regional offices in Washington, Utah, and Texas with offices coming in Atlanta, Cheyenne and Des Moines. With the growth in AI, remote work and technology, these industries are booming, and we anticipate an estimated 20% annual growth with at least that amount of growth in job opportunities in the next fiscal year. Invest in your future with LINX.
Essential Duties and Responsibilities
- Participate in daily Moves, Adds & Changes (MAC) ticket planning and executing including but not limited to:
- Any aspect of network cabling
- Rack n stack Cisco gear or Vertiv UPS
- Troubleshoot or swap out AP or IP cams
- Cable or troubleshoot a TV connection
- Assess cabling needs for any furniture reconfig. or remodel
- Be familiar with Chicago conduit requirements and electrical code
- Work with our TIAA contingent workers on various tasks
- Get Vertiv UPS Certification for installation and support
- Hands on support in CHI for Vertiv UPS issues
- LAN Room E-waste liaison and General cleanliness
- Install small low voltage technical projects as assigned by the customer
- Responsible for all project related asset management and asset tracking
- Troubleshoot and resolve an end-user port issue. You will determine if the connectivity, the network port or the device that is not working properly.
- Put together jack maps for 8 floors and provide weekly updates on progress.
- Utilize computer skills to prepare required reports and communications and complete daily paperwork for MAC tickets.
- Perform work within time parameters and ensure compliance with all HR, Safety, and company policies and procedures
- Ensure that all technical, quality and profitability objectives are met while maintaining top level customer satisfaction and exceeding customer expectations
- Responsible for account coordination including customer interaction
- Create & coordinate status reports and actively communicate with customer and Project Managers
Minimum Requirements
- General knowledge of computers, TIAA will provide a laptop and user is expected to use apps such as Microsoft Outlook, Excel, Word plus conferencing apps such as Teams and Zoom.
- Ability to read and understand drawings, especially electrical and low voltage symbols.
- Demonstrates thorough understanding of project planning, cabling standards and project leadership
- Self-motivation & self-initiation to complete work as assigned
- Ability to read and understand blueprints
- Strong communication skills (written & oral); time sheet efficiency & accuracy
- Able to work on ladders and use power tools; be able to use power actuated Hilti Gun, hammer drill, band saw, drills, etc.
- Ability to lift/carry/setup a 50-pound box or ladder.
- Must own low voltage tools, snips, cable strippers, screwdrivers, wrenches, etc.
- Ability to work 2nd or 3rd shift and overtime as needed
- Ability to work under pressure and meet deadlines
- Should be able terminate jacks, dress and terminate patch panels, 66 & 110 blocks, know the 568a and 568B color codes, be able to use and test Fluke testers, install switches, routers, modems, wireless access points, trouble shoot voice and data issues, work with COAX, RG6, RG11, RG59 and Category cables, build out closets, be able to use power actuated Hilti Gun, hammer drill, band saw, drills
- Must pass 7-year criminal background check and must pass pre-employment physical and drug screen. Must have a valid driver’s license, reliable transportation and current automobile insurance.
- High School diploma or equivalent required; associate’s or technical degree a plus.
Preferred Certifications (not required)
- BICSI, Technician, or Installation Certification
- OSHA 10
- Powder Actuated tools Certification
- Confined Space Certification
- CPR and First aid certified
- Manufacturers certifications for Installation and Maintenance
- Lift certified
Pay Rate:
$22.00-$30.00 / hr
TEAMLINX offers great benefits including:
- 401K with 50% employer match up to first 4%
- Insurance options including Medical plans with Flexible Spending and/or Health Savings Accounts, Disability, Dental and Vision
- 8 Paid Holidays
- 3 weeks Paid Time Off (PTO) combining sick pay and vacation days
- Career growth opportunities
Posting Deadline:
This job posting is open until filled and may close at any time without notice.
We are an equal opportunity/affirmative action employer. We consider candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, and encourage minorities, females, veterans, and individuals with disabilities to apply.