Job Summary:
The AV Service Engineer will assist in the testing, troubleshooting and break fix of audio-visual projects. Audio Visual Service Engineers provide excellent customer service and expertise as they efficiently resolve customer issues in a timely and customer friendly manner.
About LINX:
Join a team that connects people through technology. We specialize in the design, installation and support of commercial network cabling, multimedia, security, and wireless systems – connecting people to information, support and their communities in the digital age. LINX was founded in 2003 by a group of industry professionals committed to building the type of company they wanted to work for.
At LINX, we build careers, invest in the continued education of our employees, and strive to create a team environment despite company growth. We are headquartered in Denver, CO with regional offices in Washington, Utah, and Texas with offices coming in Atlanta, Cheyenne and Des Moines. With the growth in AI, remote work and technology, these industries are booming, and we anticipate an estimated 20% annual growth with at least that amount of growth in job opportunities in the next fiscal year. Invest in your future with LINX.
Essential Duties and Responsibilities
- Test integrated systems and perform troubleshooting for AMX/Crestron, DSP and network systems
- Modify code for DSP systems
- Assess, troubleshoot and repair all conference rooms
- Identify system bugs to programmer/Senior Support Engineer
- Make recommendations to project Manager and customer on design/scope issues
- Make minor programming changes under the direction of an engineer or programmer
- Fine tune audio video systems to ensure optimal performance
- Provide excellent customer service
Pay Rate:
$24.00 – $45.00/hour
TEAMLINX offers great benefits including:
- 401K with employer contribution
- Insurance options including Medical plans with Flexible Spending and/or Health Savings Accounts, Disability, Dental and Vision
- Paid Holidays
- Paid Time Off (PTO) combining sick pay and vacation days
- Career growth opportunities
Pay is decided through a skills test and meeting the Minimum Requirements outlined below
Level 1 – $24-28
Minimum Requirements
- Will be able to follow directions of a Senior Service Engineer for the following tasks
- Networked device addressing
- Program loading
- Without support, connect to various IP/USB control system for configuration and setting adjustment
- Is working towards proficiency in LINX standards of programming, QA/QC
Optional Certifications:
- CTS Optional
- Extron EVAV
- Crestron Installer and P101
Level 2 – $27-$33
Minimum Requirements
- Can troubleshoot and train, DMPS boardroom rooms
- Can identify system bugs to programmer/Senior Service Engineer
- Has a Basic understanding of AV solutions, empowered to make recommendation to Customer, Project Manager, or Engineer on design/scope issues.
- Is proficient in LINX standards of programming, QA/QC
Required Certifications
- CTS or able to attain in 9 months
- QSC – Qsys Level 1
- Dante Level 1
Level 3 – $34-$39
Minimum Requirements
- Can self-service, DM and NVX Divisible type rooms
- Takes all support issues on.
- Can identify, fix or task out issues
- Makes sure the work is up to Linx standards
- Has a good understanding of AV solutions, is empowered to make adjustment to design to customer requirements
- Is proficient in LINX standards and is able hold others to these standards.
- Can fix any programming bugs and issues with only direction from programming (Minimal remote in support)
Required Certifications
- All level 2 certs plus
- Crestron P201
- Harman programming associate
- Dante 2 and 3
- Q-sys level 2
Level 4 – $38-$45
Minimum Requirements
- Takes all support issues on.
- Can fix any programming bugs and issues with only direction from programming (Not remote in)
- Leads service engineers on complex tickets
- Can train other Service Engineers the LINX way
- Can take on any aspect of completing the project- Ordering through Procurement, Customer coordination, onsite management, etc
Required Certifications
- All level 3 certs plus
- Crestron P301/Crestron Certified Programmer
- CTS-D- is optimal
- CCNA or CompTIA Network+
- Q-sys control training
Posting Deadline:
December 31, 2024
LINX LLLP is an Equal Opportunity Employer.