LINX Service Department
The LINX experience doesn’t stop at installation. Available 24/7, LINX Support Services provide customers with 100+ service employees and one point of contact for their audio visual, network cabling, security and wireless needs.
Our ongoing response and managed support services are end-user focused, allowing customers the ability to mold a plan specific to their business needs.
- Quick Response: Our full-time service scheduler works directly with each client to set up timely service visits.
- Technical Skills: Our full-time service techs with over 40 years of combined experience constantly collaborate, bringing our collective knowledge to your job sites.
- Personnel & Equipment: LINX Multimedia has dedicated people and fleet vehicles to provide quick responses to clients inquiries.
Service Solution Options
LINX offers both reactive support services and proactive managed services. With our dedicated service team, you can have peace of mind knowing that any issues with your network cabling, audio visual, security, or wireless systems will be promptly and effectively resolved. We are committed to providing top-notch support to ensure your technology infrastructure operates seamlessly, enabling you to focus on your core business objectives.
LINX SUPPORT SERVICES
LINX MANAGED SERVICES
- Provides standard or accelerated response time to reactive issues that arise with systems
- Provides clients with proactive, preventive maintenance checks
- Covers moves, adds and changes (MAC) needs
- Provides the ability to have FT or PT on-site support from a highly qualified specialist to engage as if they are your own staff
- Offers remote monitoring capabilities of systems and Live end-user support in real time via video conference
- Delivers ongoing end-user training capabilities Consistent remote support for companies with multiple locations
Need Continued Support?